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Red Lipstick & Green Ink [userpic]

*Grrrrrrrrrr*

April 21st, 2006 (09:08 am)

My connection keeps going out, it never has before.
EVER.
I have had this account since 2000.

It is now owned by AT&T.

I would like to send them a strongly worded email pointing this out.

Any of you Pro's out there have suggestions as to how I should, I dunno...
Phrase this?

Comments

Posted by: kymical addiction (kymical)
Posted at: April 21st, 2006 02:32 pm (UTC)

concerning the connection i say the best medicine for that kind of stuff is taking business elsewhere.

on an unrelated but in my opinion more happy note,

when i return to austin will you be a part of my Bento club? i am looking for people who would be interested in making bentos sharing bento secrets et cetera.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:02 pm (UTC)

I would ADORE being in your bento club!
Wow, that sounds so fun!!!

(and yeah, I think I may ditch em, even though I will lose my email address
that amuses me so much. *sigh*)

Posted by: kymical addiction (kymical)
Posted at: April 22nd, 2006 04:04 pm (UTC)

http://mmmbento.livejournal.com/profile

just to get you more excited!

Posted by: barry_barry (barry_barry)
Posted at: April 21st, 2006 03:26 pm (UTC)
soviet sign

Your best hope, imo, is to keep calling support until you get someone who will actually help you, and not just navigate the prompts and read the scripts off of their screen. This can be time consuming, but it's probably your best bet. The sad thing is, they can send the right guy out with the right test equipment, and he can test it, and everything will appear ducky, because it's something between you and them.

Sorry to hear about your connection though. I know it's irritating.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:03 pm (UTC)

thanks, Bear.

Posted by: just as unpleasant in person (swtalmnd)
Posted at: April 21st, 2006 09:51 pm (UTC)
a is for amy

"An unguided message to the Land of Dumb" sounds like a good subject line to me *innocent whistling*

On an unamusingly logical note, he's probably right -- a lot of times when you start having a problem like yours, it's because six years is a long time for that equipment, and you really need a new box to keep you connected.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 22nd, 2006 05:08 am (UTC)
Girl-Wonder

The box is only a year old...
the connection?

*smirk*

That is six years old.

I have a facination with my old address, ginger_931@prodigy.net.
Prodigy doesn't exist anymore.

I think my verbage may be off, when I describe me dealings
with the WEB Universe.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 22nd, 2006 05:10 am (UTC)
Spidey Sense

Damnit!

*laughing*

Should have known to use THIS icon!

*hahahahahha*

Posted by: just as unpleasant in person (swtalmnd)
Posted at: April 22nd, 2006 05:13 am (UTC)
lacking definition

hee! i think both icons are appropriate...

all I'm saying is, sometimes the boxes just die, so don't stop pestering before you manage to make a tech come check it.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 22nd, 2006 11:42 pm (UTC)
Antid0te's

Yes MA'AM!

Posted by: Coffee Shop Whore (skidspoppe)
Posted at: April 21st, 2006 04:55 pm (UTC)

As an English teacher, I suggest starting with "Dear Fuckwits" and working your list of complaints from there.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:04 pm (UTC)

Excellent!

Posted by: beyond the gray skies (8s_and_aces)
Posted at: April 21st, 2006 05:17 pm (UTC)

a "dear fuckwits" is indeed recognized tech industry wide as an effective impetus for quality service; however, i think that humongus storm last night put the little blinking lights out all over town (my own impressive array of blinking lights on black boxes went out around 130-200am).
either that or your beloved sisters were just telling you to get some damn sleep.

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:05 pm (UTC)
The Sisters

Ah, a bit of both me thinks.

^_^

Posted by: John Doheny (jdquintette)
Posted at: April 21st, 2006 05:43 pm (UTC)

I like to use this beautifully worded british letter of complaint as a template.

http://jdquintette.livejournal.com/16347.html

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:07 pm (UTC)

*HAHAHAHAHA!*

Nice.

Posted by: a (ohchicken)
Posted at: April 21st, 2006 06:29 pm (UTC)

my suggestion is to change services as well if the fuckwits don't actually offer the support that's in their job description and title. (ask them: they'll say "i'm a customer support specialist" and then you can cackle at them.)

pee ess, i'm online alllll day today. you know how to find me!

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:08 pm (UTC)

YAY!

*scrambles to turn on IM*

Posted by: a fit of obviousness (theycallmegah)
Posted at: April 21st, 2006 07:08 pm (UTC)

It's not actually owned by AT&T...

What was once Southwestern Bell became SBC. Along the way SBC acquired AT&T and rebranded themselves that.

Kinda like if Domino's bought Papa John's, took the Papa John's name for all their stores, but used the Domino menu.

It's sill the same evil people behind Southwestern Bell fucking up your shit.

Personally, I'm boycotting SBC/AT&T/Cingular/EVIL because they're too big and too evil and I feel obligated to support ANYONE competing against them.

Fucking relaxed trade regulations *grumble* Bush fucking imcompetent *grumble*

Posted by: Red Lipstick & Green Ink (ginger931)
Posted at: April 21st, 2006 08:10 pm (UTC)

I know, dear...
Mostly I just wanted to see what my clever friends would come up with
to make me laugh. ^_^ I was not disapointed.

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